Cancellations:
Custom, Special Order and Made-To-Order goods may not be cancelled after three days.  Ship time indicated for any product item is based on information supplied by the manufacturer / vendor and often represents "typical" turnaround time. However, products, if available, may ship immediately or before the "typical time" indicated. Goods already shipped may not be cancelled.
 
Made-To-Order, Custom & Special Orders:
Many of our products/services are unique and are manufactured specially and are not returnable. A custom or special order may not be cancelled after three days. After production has begun, changes to custom orders are usually not possible and can only be made at the discretion of the manufacturer/artisan and may incur additional charges.